Privacy and Security

At Muslim Hands, we are committed to safeguarding any personal information that you provide to us. We also believe it is just as important, for our supporters, to be fully aware of how we treat the information we may receive, about you from our website.

You can visit our website without providing any information about yourself. Our web server may collect your IP address but it will not collect any other information. We will collect personal information depending on what you choose to do on our website. For example, if you decide to donate to one of our campaigns we may need to collect personal information from you so that we can process the donation. The information we may ask for could include your name, address, telephone or email address.

IP address information that we may collect, this will not be used to identify you specifically. The information generated from the IP address is to simply illustrate usage statistics; such as the number of visitors, average time spent viewing our website, which particular pages and campaigns were viewed etc. This information will help us measure the usage of our website and to improve our content so that our visitors can get a better experience.

The Muslim Hands website does not store any personal and identifiable information in cookies. We only use a cookie to store your currency preference and to store random session ID to enable features on our site such as the donation basket. We may store a small number of technical preferences within cookies; such as if you have already been shown our cookie information banner so that you will continue having a better experience when visiting our website.

Muslim Hands will not share, sell or lease personal information about you to any third-parties or for any other use. We will only ever release information about you if you direct us to do so.

The Muslim Hands website may contain links to other sites. Though we continue to make reasonable efforts to the only link with sites that share our high standards and respect for privacy, we will not be held responsible for the content, security, or privacy practices employed by other sites.

If you have any questions about our Privacy Policy, please do get in touch.

From time to time, we do advise you to visit our Privacy Policy so that you are aware of any changes that have been made.

Muslim Hands

Muslim Hands was established in the UK in 1993. A separate and independent entity was incorporated in Canada in October 2015 and there is a pending application for registration with the Canada Revenue Agency. Muslim Hands is an international aid agency and NGO working in over 50 countries worldwide to help those affected by natural disasters, conflict and poverty