Careers
Join the Muslim Hands team
Content Specialist
Muslim Hands Canada is seeking a talented, strategically minded Content Specialist to craft high-performing digital content that reflects our Islamic values and humanitarian mission. This role requires a blend of storytelling, technical skill, and digital marketing knowledge — ideal for someone who can think both creatively and analytically.
You will collaborate closely with our marketing, fundraising, and program teams to create compelling content that resonates with faith-driven audiences, improves engagement, and supports donor acquisition and retention. A strong understanding of SEO, UX/UI writing, and digital media placement is essential.
Application is by CV and covering letter by email to [email protected] or by hard copy to our address.
Position Summary
Key Responsibilities
- • Develop, edit, and optimize content for digital and print platforms, including websites, email campaigns, social media, reports, and fundraising materials.
- • Position visual content strategically (e.g., cover images, YouTube thumbnails, featured images) for maximum engagement and brand consistency.
- • Craft clear, engaging headlines, captions, and metadata that increase visibility and click-through rates.
- • Maintain and update content on our website using content management systems (e.g. Umbraco) while ensuring SEO best practices and consistent formatting.
- • Produce audience-centric, ethical stories that highlight program impact in areas such as orphan care, emergency relief, and water access.
- • Ensure all content aligns with Muslim Hands Canada's tone, voice, and Islamic values.
- • Conduct regular audits of website and social media platforms to identify content gaps and improve performance.
- • Collaborate with design, fundraising, and programs teams to support campaign storytelling and enhance UX/UI writing across donor journeys.
- • Assist with scheduling, uploading, and captioning video content for platforms like YouTube and Instagram.
- • Support digital ad campaigns (Google, Meta, YouTube) with compelling ad copy and visuals.
- • Monitor and report on content performance using Google Analytics, Meta Insights, and email platform metrics.
Required Qualifications
- • Bachelor’s degree in English, Journalism, Digital Communications, Marketing, or a related field.
- • 3+ years of experience as a copy editor, content writer, or web content editor, preferably within nonprofit, tech, SaaS, or humanitarian sectors.
- • Exceptional writing, grammar, and editing skills with the ability to simplify complex information for diverse audiences.
- • Experience using content management systems (e.g., WordPress, Umbraco).
- • Familiarity with SEO tools and best practices (e.g., SEMrush, Ahrefs).
- • Knowledge of UX/UI writing principles and how content contributes to user journeys.
- • Strong organizational and time management skills with the ability to manage multiple projects under tight deadlines.
- • Collaborative mindset and comfort working in cross-functional, remote, or fast-paced environments.
- • Knowledge of Islamic terminology and values with the ability to communicate them authentically.
Technical Skills & Tools
- • CMS: Umbraco (preferred) and WordPress
- • CRM: Mailchimp, HubSpot, and Salesforce (or equivalent)
- • Analytics: Google Analytics and Meta Insights
- • Digital Ads: Google Ads, Meta Ads Manager, and YouTube
- • Design: Familiarity with Adobe Creative Suite (Photoshop, InDesign, and Premiere Pro is a plus)
- • Web: Basic knowledge of HTML, CSS, and accessibility standards (WCAG)
About Muslim Hands
When, in 1993, the Bosnian War brought devastation to eastern Europe, a community in Nottingham, England, was moved to take action. This small team of volunteers started by collecting money, clothes and medicine for the struggling people of Bosnia.
From this grassroots movement, Muslim Hands has grown into an international aid agency and NGO. Since then we have responded to numerous emergencies worldwide, and established myriad long-term projects like schools, health clinics and livelihood programmes.
Muslim Hands was incorporated in Canada as a separate and independent entity in October 2015 and there is a pending application for registration with the Canada Revenue Agency. Delivery of projects outside of Canada is through an affiliated Muslim Hands organization.
Muslim Hands is determined not just to provide immediate relief but to battle the root causes of poverty worldwide. We work beyond the immediate needs of communities, ensuring they have sufficient support for the long term.
How To Apply
Application is by CV and covering letter by email to [email protected] or by hard copy to our address.
Apply Now
Muslim Hands Canada is an international aid agency and NGO working globally to help those affected by natural disasters, conflict and poverty. Muslim Hands Canada is a registered charity with the Canada Revenue Agency (Charity Registration No. 81126 4985 RR0001).