Careers
Join the Muslim Hands team
Programs Manager
Main Responsibilities
Program Management
- Manage and guide the programs team to deliver high quality and impactful programming in the areas of WASH, Food Security, Livelihood, Education, Health and Emergency.
- Ensure all program areas are aligned with strategic objectives and outcomes.
- Effectively oversee all programs related financial transactions.
- Review and provide final approval for all projects submitted by partner offices.
- Collaborate with both local and international partners to ensure the successful delivery of projects and adherence to program criteria.
- Develop and maintain strong reporting mechanisms including program delivery, financial reporting and monitoring.
- Support the development and management of the programs budget with regular reviews and updates provided to senior management.
- Ensure the effective use of Muslim Hands Canada software including program, donor and expense management systems.
- Work collaboratively with all internal departments to communicate program priorities, project updates and developments.
- Develop training and processes for effective management of all program areas as required.
- Ensure overseas partners are working in line with partnership’ policies which meet the organizational strategic aims including supporting the due diligence and partnership renewal process.
- Review and assist the development of partner organizations by providing training, resources and feedback.
- Develop and implement a clear communication structure between program and fundraising departments to provide timely feedback to Muslim Hands’ supporters.
- Provide timely feedback to fundraising department, supporters and stakeholders particularly during emergencies response, Ramadan, Qurbani or any specific campaigns.
- To be versed and familiar with existing changes within the required standards and regulations for INGOs / humanitarian relief, development agencies and local laws (CHS).
- Any other duties as required to support the organization
Essential Criteria:
A degree or equivalent qualification in a relevant field such as Social Sciences, Project Management, International Development or Humanitarian Response (post-graduate degree in a relevant field, highly preferred).
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- Minimum of 2 years’ experience in a related field.
- Strong understanding of the international development and humanitarian sector.
- Ability to work with diverse teams across different countries and backgrounds.
- Excellent communication skills, both written and verbal, with the ability to speak to different audiences.
- Ability to travel, including to remote project locations for project monitoring and partner meetings.
- Strong leadership, management and organizational skills, with the ability to motivate and inspire teams.
- Good experience of budget development, management and control including resource allocation based on needs.
- Commitment to the vision, mission and values of Muslim Hands Canada and a passion for making a difference in the world.
- Ability to manage competing priorities and working under pressure to meet deadlines.
Send CV+ Covering letter: sana.yousuf@muslimhands.ca
Position Summary
Program Monitoring, Evalution and Learning (MEAL)
- Develop and implement regular processes of monitoring and data collection of all Muslim Hands Canada programs.
- Ensure effective regular monitoring of international programs to evaluate the impact and direction of the programs.
- Ensure after recommendations are implemented to improve delivery of programs.
Support to Senior Management
- Support senior management in producing program strategic plans, budgets and new policies for the future of Muslim Hands Canada.
- Present programmatic feedback and financial reports to Executive Director, Senior Management and Board of Directors on a monthly, quarterly and annual basis.
- Advise senior management on the future projects and the viability of obtaining funds to support project initiatives.
- Attend meetings as required to report and give input on program matters.
- Work with senior management and ensure Muslim Hands program policies and practices are in line in with the program standards, CRA rules and other requirements.
Staff Management
- Ensure clear communication and coordination between all program staff members and inter-departmental communication
- Conduct regular performance reviews to ensure team members are achieving or exceeding their targets on a regular basis, through one-to-one line accountability meetings and department reviews.
- Develop policies and processes which ensure that staff are effectively recruited, inducted, trained and managed.
- Plan and implement continuous professional development for team members to gain and learn relevant skills.
- Provide regular feedback, training and support throughout the year to create a capable and highly motivated workforce.
- Undertake any reasonable responsibilities as required by line manager and adhere to all Muslim Hands Policy.
- Ensure effective management of team’s time keeping and attendance.
About Muslim Hands
Muslim Hands Canada is a registered charity dedicated to fighting poverty and creating a fairer world for all. We believe in the right to education, access to food and clean water, and the means to support oneself, family, and community. Our work is inspired by the values of our faith.
From this grassroots movement, Muslim Hands has grown into an international aid agency and NGO. Since then we have responded to numerous emergencies worldwide, and established myriad long-term projects like schools, health clinics, and livelihood programs.
(Charity Registration No. 81126 4985 RR0001). Delivery of projects outside of Canada is through an affiliated Muslim Hands organization.
How To Apply
Application is by CV and covering letter by email to sana.yousuf@muslimhands.ca or by hard copy to our address.
Apply Now
Muslim Hands was established in the UK in 1993. Muslim Hands is an international aid agency and NGO working in over 50 countries worldwide to help those affected by natural disasters, conflict and poverty. Muslim Hands Canada is a registered charity with the Canada Revenue Agency (Charity Registration No. 81126 4985 RR0001).